Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
9.2
Service
8.7
Dining
7.7
Guest reviews
8.0/10
based on 6 reviews
3.5/5
based on 358 reviews
7.2
7.2/10 based on 3595 reviews
#36 of 51 hotels in Basel based on Tripadvisor
Kenneth
United Kingdom,
May
2024
7.6/10
The hotel is conveniently located, just a few meters from several tram stops and a short walk to Marktplatz, offering easy access to the city center and historic areas. While the room was quiet, clean, and of average size, it felt a bit outdated with limited comfort features. The service provided by the cleaning staff was fantastic, with friendly and attentive personnel. The dining experience offered a wonderful buffet breakfast but seemed overpriced. Overall, the hotel's location is excellent, the service is top-notch, and the dining, while good, could be better in terms of value for money.
Rooms
7.0
The room was quiet, clean, average sized, but otherwise unremarkable.
Service
9.0
The service was fantastic, with friendly and attentive staff.
Location
9.0
The hotel is excellently located, just a few meters from tram stops and a short walk to Marktplatz.
Dining
7.0
The breakfast buffet was wonderful but seemed overpriced.
Facilities
6.0
The facilities were average.
Harold
United Kingdom,
April
2024
8.6/10
The hotel is ideally situated, close to the old town with a view, offering a variety of dining options nearby. The rooms, though a little tired and small, were cozy and featured Nespresso machines and quality toiletries. The service was excellent, with attentive housekeeping and valuable local recommendations. The outstanding location near attractions and neighborhoods makes it perfect for business travel, complementing simple and comfortable facilities. The dining experience exceeded expectations, with a diverse and delicious breakfast selection. Secure parking and proximity to a local brewery are added perks.
Rooms
7.0
The rooms, although on the small side and showing some wear, provided comfort and amenities like Nespresso machines and nice toiletries.
Service
9.0
The service was top-notch, with attentive housekeeping and valuable advice on the location and dining options.
Location
10.0
The location is fantastic, providing a beautiful view of the old town and easy access to a variety of great restaurants. Ideal for both leisure and business travelers.
Dining
9.0
The dining experience was excellent, offering a wide array of delicious dishes, including organic options, making breakfast a delightful experience.
Facilities
8.0
The facilities are well-equipped and convenient, with secure parking and proximity to a local brewery adding to the overall charm.
Andrew
United States,
March
2024
9.4/10
I had a wonderful stay at the hotel. The rooms were warm and spacious with a balcony overlooking the Rhine, receiving all the morning sun. The service was exceptional, with staff cleaning the room early in the morning and promptly addressing any issues. The location was perfect, allowing for serene walks along the river and easy access to the city center. The dining experience was outstanding, offering a variety of delicious options. The facilities were top-notch, making my stay truly enjoyable.
Rooms
9.0
I loved my room with a balcony overlooking the Rhine, receiving all the morning sun. It was spacious and cozy.
Service
10.0
The service was impeccable. The staff were not only pleasant and helpful but also proactive in ensuring a comfortable stay.
Location
10.0
The location was perfect, right along the beautiful border of the river Rhine, offering a relaxing atmosphere and convenient access to the city center.
Dining
9.0
The dining experience exceeded my expectations with a wide array of delectable options, including scrambled eggs, real bacon, croissants, and more.
Facilities
9.0
The hotel's facilities were impressive, providing everything needed for a comfortable and enjoyable stay.
Mike
United States,
January
2024
7.6/10
I found the hotel to be well-placed in the city center, offering fantastic free access to public transport with my stay. It had everything I needed and provided a good view of the river. However, the rooms facing the street could get a bit noisy during the evenings.
Rooms
8.0
The room had absolutely everything I needed and offered a good view of the river.
Service
9.0
The staff was always friendly and helpful, which was especially appreciated considering how expensive Switzerland can be.
Location
8.0
The hotel's location was very central, making it convenient to explore the city on foot and enjoy the views of the Old Town and the Rhine.
Dining
6.0
While the dining options were a bit expensive for what they offered, the overall experience was okay, although nothing special.
Facilities
7.0
The hotel boasts a much vaunted Cafe Spitz restaurant with good views and facilities in a convenient location.
Ray
United States,
December
2023
8.2/10
I had a wonderful stay at this hotel. The rooms, although cozy, were clean and comfortable. The terrace bar overlooking the river was a nice touch, and I appreciated the complimentary tapas during certain hours. The staff were incredibly friendly and helpful, even providing us with a 24-hour streetcar ticket. The location is superb, right on the Rhine and near the charming Mittlere Brücke. Unfortunately, the dining options were limited and slightly overpriced.
Rooms
8.0
My room was on the small side but comfortable, with a lovely terrace bar view. The lack of air-conditioning was a bit of a downside, but overall, it was clean and cozy.
Service
9.0
The service was exceptional, with friendly and helpful staff. They even provided us with a 24-hour streetcar ticket which was a nice touch.
Location
10.0
The hotel's location is unbeatable, directly on the Rhine opposite the old town, near the picturesque Mittlere Brücke, and in the center of the historic district with beautiful views.
Dining
7.0
While the dining experience was good with friendly English-speaking staff, the selection was limited and slightly pricey, which was a bit disappointing.
Facilities
7.0
Benjamin
United Kingdom,
July
2023
7.2/10
The hotel offers comfortable rooms that are a bit noisy at times but provide a decent level of comfort for a two-star establishment. The service is friendly, although there is room for improvement to elevate it further. The location is great, close to shops and bars near the beautiful river Rhine, but can be tricky to access by car due to road restrictions. The dining experience meets expectations and includes a variety of options, but local bread is missing. Overall, the hotel is a decent choice for its level.
Rooms
7.0
The rooms, although not very big, are comfortable for a two-star hotel.
Service
6.0
The service is friendly and helpful, but there is potential for further enhancement to make it outstanding.
Location
8.0
The hotel's location is lovely, close to shops, bars, and overlooking the beautiful river Rhine, although access by car can be challenging.
Dining
8.0
The dining experience fulfills requirements and offers a variety of options but lacks typical local bread.
Facilities
7.0
The hotel provides satisfactory facilities for a comfortable stay.
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